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We're happy to help!
If you have any questions about your order, product use, or delivery, our team is ready to assist.
FAQs
Have a quick question? Check our FAQs for a quick answer
Office
1506 RK Golofkinstreet, Amsterdam
Email us
support@healthypour.store
Call us
Phone: 682-651-7554 8:00AM - 5:00PM CST
Frequently asked questions
Have questions? We’re here to help
How long does it take to process an order?
All orders are processed within 1–2 business days. You’ll receive a confirmation email with tracking information once your order has shipped.
How long does shipping usually take?
It takes between 6–12 business days, depending on your location.
Can I return or exchange my order?
Yes, we offer 14-day easy returns after delivery. Please ensure your product is unused and in its original packaging.
What should I do if I receive a damaged item?
If your item arrives damaged, contact us at support@healthypour.store with your order number and photos of the product. We’ll make it right immediately.
Where can I learn how to use the HealthyPour™ machine?
Each product comes with a detailed manual with all instructions needed. The manual also provides over 20 recipes.
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About HealthyPour™
Title
HealthyPour™ creates innovative home appliances for a healthier, more sustainable lifestyle — one pour at a time.